Privacy Policy

Last Updated and Effective as of:February 16th 2021

Your privacy matters to Zencastr, Inc. (“Zencastr”, “we”, "our" or “us”). This Privacy Policy (“Privacy Policy") explains how we collect, use, share and protect information about our users ( “Users” or “you”). Zencastr collects information about you when you use our websites, mobile applications and other online products and services (collectively, the “Services”) and through other interactions and communications you have with us. The term “Services,” includes, collectively, various websites, applications, mobile applications, widgets, email notifications and other mediums, or portions of such mediums, through which you have accessed this Privacy Policy. By accessing or using our Services, you consent to the collection, transfer, manipulation, storage, disclosure and other uses of Your Information as described in this Privacy Policy. For purposes of this Privacy Policy, "Your Information" means your personal information, as described below, which may be of a confidential nature and may include personally identifying information and/or financial information.

Eligibility for Our Service

You must be at least eighteen (18) years of age to use the Service. We do not knowingly collect Personal Information from persons under the age of 18. If we become aware that we have inadvertently received Personal Information from a person under the age of 18, we will delete such information from our records. If you believe we have any information from or about a person under the age of 18, please contact us.

How We Collect Information

Information You Provide to Us

We may receive and store any information you enter on our Services. This includes information that can identify you ("personal information"), including but not limited to, your first and last name, telephone number, postal and e-mail addresses, and, in some cases, billing information (such as credit card number, cardholder name, and expiration date). We may collect any content you submit to the application or Site, including podcast recordings, and information contained in the submission or which can be extracted from the content, such as transcriptions of the podcasts.

Information We Collect Through Your Use of Our Services

We may collect your information from various sources, such as when you:

The types of information that we collect when you use our Services may include, without limitation:

Information We Collect from Other Sources

We may also receive information from other sources and combine that with information we collect through our Services. For example if you choose to link, create, or log in to your Zencastr account with a payment provider e.g., Google Wallet or social media service e.g., Facebook, or if you engage with a separate app or website that uses our API, or whose API we use, we may receive information about you or your connections from that site or app. Additionally, if you are invited to use the Services as a guest, the party inviting you will provide certain information, including your email address, to Zencastr so that Zencastr can provide the Services to you.

How We Use Information

We may use the information we collect in order to:

  1. Provide Users with the Services (including podcast recording and transcriptions).
  2. Respond to your questions and comments and provide customer support.
  3. Contact you and provide you with information you may request.
  4. Analyze, improve and manage our Services and operations.
  5. Resolve problems and disputes and engage in other legal and security matters.
  6. Maintain a record of Users’ transactions using the Services.
  7. Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of Zencastr and other companies, where permissible and according to local applicable laws.
  8. Display advertising, including advertising that is targeted to you based on your location, as well as your Zencastr activities.
  9. Verify your identity and prevent impersonation, spam or other unauthorized or illegal activity.
  10. Analyze trends and statistics regarding use of the Services and transactions conducted using the Services.
  11. Enforce our Terms of Service and other agreements.

We may transfer the information described in this Privacy Policy to, and process and store it in, the United States and other countries, some of which may have less protective data protection laws than the region in which you reside. Where this is the case, we will take appropriate measures to protect your personal information in accordance with this Privacy Policy.

Disclosure of Personal Information

We may share the information we collect about you as described in this Privacy Policy or as described at the time of collection or sharing, including as follows:

Publicly Available Information

Any information that you submit by posting publicly to our Services will be available to Users, including members of the general public.

Information You May Share on the Services

You may also use the Services to share information with another User directly, e.g., by recording a podcast with another User or making a podcast available to a certain group of Users, and you may have the ability to connect to third-party services, such as social media or other apps or websites that integrate with our API or Services, as discussed further below. Zencastr cannot control how other Users may use or disclose the personal information that you share with them.

Information We May Share on the Services

We may disclose Your Information:

We also reserve the right to transfer your personal information to a buyer or other transferee in the event of a merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our assets. Should such a sale, merger, or transfer occur, we will use reasonable efforts to direct the transferee to use Your Information in a manner that is consistent with our Privacy Policy.

Social Sharing Features

The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.

Links to Third-Party Websites

Our Services, as well as the email messages sent with respect to our Services, may contain links or access to websites operated by third parties that are beyond our control. Links or access to third parties from our Services are not an endorsement by us of such third parties, or their websites, applications, products, services, or practices. We are not responsible for the privacy policy, terms and conditions, practices or the content of such third parties. These third parties may send their own cookies to you and independently collect data. If you visit or access a third-party website, application or other property that is linked or accessed from our Services, we encourage you to read any privacy policies and terms and conditions of that third party before providing any personally identifiable information. If you have a question about the terms and conditions, privacy policy, practices or contents of a third party, please contact the third party directly.

Account Information

You may correct your account information at any time by logging into your online account. If you wish to cancel your account, please email us at [email protected]. Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance, if you have a standing credit or debit on your account, or if we believe you have committed fraud or violated our Terms, we may seek to resolve the issue before deleting Your Information.

Your Rights Regarding Your Information

Zencastr offers its Users the following rights, which may be exercised by contacting us through the contact information set forth below:

Access and Correct Your Information

You have the right to request access to the personal information that we have collected about you, and you have the right to update or correct that information as permitted by applicable law.

Delete Your Information

You have the right to request the deletion of your personal information. Please note that we may be permitted to keep certain personal information in accordance with applicable law, e.g., maintaining records of purchases for tax purposes or to provide the Services.

Opt Out of Promotional Information

You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, about Services you have requested, or our ongoing business relations.

Your California Privacy Rights

California legislation permits consumers who are California residents to request and obtain from us once a year, free of charge, information about the personal information, if any, we disclosed to third parties for direct marketing purposes within the immediately preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information within the immediately preceding calendar year.

If you are a California resident and would like to make such a request, please submit your request in writing to: [email protected].

Location Information

If you access our Services using a mobile device, you may adjust the settings on your mobile device to allow or prevent the sharing of location information. For example, you can disable “Location” (or “Location Services” on iOS-based devices) on your mobile device to prevent sharing your location information with us. Please refer to instructions provided by your mobile service provider or the manufacturer of your mobile device to learn how to adjust your mobile device settings. Please note that if you disable the sharing of location information, you may be unable to access some features of our Services that are designed for mobile devices.

Data Transfers

Zencastr is based in the State of Utah in the United States. When we obtain information about you, we may transfer, process, and store such information outside of the country in which you reside, including in the United States. We have taken steps to ensure that all international transfers of personal information are compliant with applicable law.

Changes to the Privacy Policy

We may change this Privacy Policy from time to time. If we make a material change to our Privacy Policy, we will provide you with prominent notice as appropriate under the circumstances (e.g., by email or placing a notice on the Services) that our privacy practices have changed and will provide a link to the new policy. By continuing to use the Services, you consent to the revised Privacy Policy. We encourage you to periodically review the Privacy Policy for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].